We use UPS and USPS which includes $100 shipping insurance for all outgoing orders.
No Returns or Refunds after UPS or USPS confirms package possession unless certain criteria are met.
Shipping Hours: Our shipping hours are 8 AM – 3 PM Pacific, Monday to Friday, excluding federal holidays.
Shipping Times: Orders received before noon Pacific time will ship the same day. Orders paid for and placed after noon Pacific time will ship by the following business day. Orders placed on weekends will ship the next business day.
UPS 2-Day Air or USPS Priority 2-3 days from shipment — Orders should arrive within 2-3 days.
Shipping Destinations: We currently ship to the US only. We may ship overseas upon request, email us at info@rejuvenationwellnesssolutions.com.
Order Tracking: An automated email with tracking information will be sent upon order fulfillment. If you do not receive your tracking information via email, please check all your inboxes, including spam.
Order Modifications and Cancellations: Orders can be modified or canceled within one hour of placement. To request a cancellation, please contact us immediately at info@rejuvenationwellnesssolutions.com.
Missing, Damaged, Incorrect, or Defective Items: We document and photograph all orders before shipment. Contact us immediately at info@rejuvenationwellnesssolutions.com with photos of the product and packaging.
Refunds: All sales are final and non-refundable, except for specific cases determined by Rejuvenation Wellness Solutions.
Returns: Due to the nature of research compounds, returns cannot be accepted. It is the customer’s responsibility to safely dispose of chemical waste per local regulations.